Privacy Policy
Last updated: April 18, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment information when you create an account. We also collect information generated through your use of the Service, including meeting recordings, transcripts, AI summaries, and usage data. Additionally, we collect technical data such as IP addresses, browser type, and device identifiers.
2. How We Use Your Information
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process transactions and send billing-related communications; (c) generate AI-powered meeting summaries and agent responses; (d) send important notices and product updates; (e) respond to support requests; and (f) detect and prevent fraud or abuse.
3. AI Processing of Your Content
To provide AI features such as transcription, meeting summaries, and agent responses, your meeting audio, video, and text content is processed by our AI systems and third-party AI providers (including OpenAI). This processing occurs solely to deliver the Service to you. We do not use your meeting content to train AI models without your explicit consent.
4. Sharing of Information
We do not sell your personal information. We share information with third-party service providers who help us operate the Service (such as payment processors, cloud hosting providers, and AI providers) under strict data processing agreements. We may also disclose information when required by law or to protect the rights and safety of Meet-AI and its users.
5. Third-Party Services
The Service integrates with third-party platforms including Stream (video and chat), OpenAI (AI processing), and Polar (billing). Your use of these integrations is subject to their respective privacy policies. We encourage you to review those policies separately.
6. Data Retention
We retain your account data for as long as your account is active. Meeting recordings and transcripts are retained according to your plan settings. You may request deletion of your data at any time by contacting us. Some data may be retained for legal or compliance purposes even after deletion requests.
7. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. You use the Service at your own risk.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, as well as to object to or restrict certain processing. To exercise these rights, please contact us at tewarit.jant@gmail.com. We will respond to verified requests within 30 days.
9. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage of the Service. You can control cookies through your browser settings, though disabling certain cookies may affect Service functionality.
10. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact our privacy team at tewarit.jant@gmail.com.
Also see our Terms of Service